Effective: September 30th, 2020
These Seajei SDK Terms of Service (the "SDK Terms") describe your rights and responsibilities when accessing our publicly available software development kits (the "SDKs") and related SDK documentation. Please read them carefully.
These SDK Terms form a binding "Contract" between you and us. "We," "our" and "us" refers to the applicable Seajei entity in the section entitled "Which Seajei Entity are You Contracting With?" below, and "you," and "your," refers to the individual, company or legal entity that you represent.
We may leverage our employees, those of our corporate affiliates and third party contractors (the "Seajei Extended Family") in exercising our rights and performing our obligations under the Contract. We will be responsible for the Seajei Extended Family’s compliance with our obligations under the Contract.
Subject to the restrictions below, we grant you a non-exclusive, worldwide, non-transferable (subject to the section titled "Assignment"), limited license to access our SDKs and documentation only as necessary to develop, test and support an integration of your application (an "Application" or "App") with the Services. You may charge for your Application; however, you may not sell, rent, lease, sublicense, redistribute, or syndicate access to any of our SDKs.
You will not: (A) access our SDKs or documentation in violation of any law or regulation; (B) access our SDKs in any manner that (i) compromises, breaks or circumvents any of our technical processes or security measures associated with the Services, (ii) poses a security vulnerability to customers or users of the Services, or (iii) tests the vulnerability of our systems or networks; (C) access our SDKs or documentation in order to replicate or compete with the Services; (D) attempt to reverse engineer or otherwise derive source code, trade secrets, or know-how of our SDKs or Services; or (E) attempt to use our SDKs in a manner that exceeds rate limits, or constitutes excessive or abusive usage.
If we believe that there is a violation of the Contract that can simply be remedied by your modification or update of your Application, we will, in most cases, ask you to take direct action rather than intervene. In such instance, we may use your name, address and other contact details to contact you or provide this contact information to any third party that reasonably, in Seajei's sole determination, claims that you do not possess all of the necessary intellectual property rights. In some instances, we may directly step in and take what we determine to be appropriate action if you are not responsive, or if we believe there is a credible risk of harm to us, the Services, our customers or users or any third parties. Seajei also reserves a right to audit your application to ensure it does not violate our terms and policies. You agree that you will cooperate with inquiries related to such an audit and provide us with proof that your application complies with our terms and policies.
Our SDKs contain free trial tokens enabling Customer's use of Seajei Services provided free of charge. The use of those tokens is for demo only and not to be used in production. Seajei's Services provided free of charge may at any time and without warning increase restrictions, such as shorter session times or increased minimum times between sessions, or be cancelled altogether with or without cause, and without notice to you.
The fees for Seajei Services are as specified on the Seajei Pricing Page (subject to change at any time at Seajei's sole discretion at https://www.seajei.com/services-pricing), or specified on an addendum signed by Seajei and Customer. An invoice is comprised of Metered Usage accrued during the previous month.
Customers are invoiced monthly for credit card payments, wire transfers or ACH. If payment is not received within fifteen (15) days of the invoice the Seajei Services may be terminated in Seajei’s sole discretion. Fees due here under will be billed to Customer's credit card and Customer authorizes the card issuer to pay all such amounts and authorizes Seajei (or its billing agent) to charge the credit card account until Customer or Seajei cancels or terminates the Seajei Services as set forth above; provided that if payment is not received from the credit card issuer, Customer agrees to pay all amounts due upon demand. Customer must provide current, complete and accurate billing and credit card information. Customer agrees to pay all costs of collection, including attorney's fees and costs, on any outstanding balance. In certain instances, the issuer of the credit card may charge a foreign transaction fee or related charges, which Customer shall be responsible to pay.
Seajei will send billing correspondence to the email address included in the original email or online correspondence.
In the event of a good faith dispute as to the calculation of a charge, Customer shall immediately give written notice to Seajei stating the details of any such dispute and shall promptly pay any undisputed amount. The acceptance by Seajei of such partial payment shall not constitute a waiver of payment in full by Seajei of the disputed amount. Any undisputed amounts not paid within fifteen (15) days of receipt shall accrue interest at a rate of one percent (1%) per month or the maximum lawful rate, whichever is less. Notwithstanding anything to the contrary contained in this Agreement, failure to make timely payments of undisputed amounts shall constitute a default hereunder and shall entitle Seajei to suspend its provision of the Seajei Services on ten (10) business days prior notice and require payment in advance until Customer account is paid in full. Customer may not setoff, deduct or otherwise withhold amounts due hereunder.
The fees charged by Seajei here under do not include any taxes, duties or charges of any kind. Customer will be responsible for all applicable sales, use, value added, goods and services, consumption, withholding, excise and any other similar taxes or federal, state, local taxes or other government taxes related to the payment under this Agreement (excluding taxes based on Seajei's net income).
No Refunds will be given.
You retain your ownership rights in your Application and we own and will continue to own our SDKs, documentation and Services, including all related intellectual property rights therein. All of our rights not expressly granted by the Contract are hereby retained.
The more suggestions our developers make, the better our SDKs become. If you send us any feedback or suggestions regarding the SDKs or documentation, there is a chance we will use it, so you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use any such feedback or suggestions for any purpose without any obligation or compensation to you. If we choose not to implement the suggestion, please don’t take it personally. We appreciate it nonetheless.
The term of this Agreement shall begin upon acceptance of this Agreement as specified in the preamble and shall auto renew for additional Service Periods until the earlier of termination as set forth below. A Service Period shall commence upon delivery of Seajei of customer token to be used in SDK.
The Customer may terminate the Agreement and the then current Service Period by sending an email to firstname.lastname@example.org. Customer must terminate this Agreement and the then current Service Period at least fifteen (15) days prior to the completion of the then current month ("Cancellation Period"). The Agreement and Service Period termination will be effective as of the first day of the following month. If cancellation is later than the Cancellation Period, Customer will be charged for one additional month of the Seajei Service.
Seajei may terminate this Agreement and any Service Period, without cause, upon providing the other party with thirty (30) days prior written notice. With regards to Customer's use of Seajei Services provided free of charge (free trial token), we may terminate the Contract with or without cause, and without notice to you.
Either party may terminate this Agreement and the Service Period upon notice to the other party if the other party breaches any material term of this Agreement and fails to cure such breach within thirty (30) days of the original notice thereof or such other period as may be mutually agreed to by the parties, except the cure period for Customer use of a Seajei Services provided free of charge, and for breaches of Section 2 and Section 3, shall be fifteen (15) days; provided further that in the event a breach is not curable, the non-breaching party may terminate on written notice.
Upon expiration or termination of this Agreement, (a) the Service Period shall cease, and all license rights to use the Seajei Services, Client Software and the Documentation shall cease, and Seajei shall discontinue the provision of the Seajei Services, and (b) Customer shall immediately pay any outstanding invoices, including fees owed for outstanding Service Periods as specified above. For the avoidance of doubt, Customer is responsible for usage and payment (at the then price as listed at the Seajei Pricing Page) arising from continued calls to Seajei APIs (even if a Customer key is disabled) after expiration or termination of this Agreement.
You understand that any SDKs or documentation that are not made generally available but that are otherwise made available to you are the confidential information of Seajei. Upon termination of the Contract, you will promptly destroy copies of any documentation and any other Seajei information in your possession or control that was received under the Contract.
You represent and warrant that you have validly entered into the Contract and have the legal power to do so.
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, THE SDKS, DOCUMENTATION AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT WE DO NOT WARRANT THAT THE SDKS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
IN NO EVENT WILL OUR OR THE SEAJEI EXTENDED FAMILY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE CONTRACT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY) EXCEED US$100.
IN NO EVENT WILL WE OR THE SEAJEI EXTENDED FAMILY HAVE ANY LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT YOU OR THE THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
The limitations under this "Limitation of Liability" section apply with respect to all legal theories, whether in contract, tort or otherwise, and to the extent permitted by law. The provisions of this "Limitation of Liability" section allocate the risks under the Contract between the parties, and the parties have relied on these limitations in determining whether to enter into the Contract.
Our SDKs and documentation are intended for use by businesses and organizations and not for consumer purposes. To the maximum extent permitted by law, you hereby acknowledge and agree that consumer laws do not apply. If however any consumer laws (e.g., in Australia, the Competition and Consumer Act 2010 (Cth)) do apply and cannot otherwise be lawfully excluded, nothing in these SDK Terms will restrict, exclude or modify any statutory warranties, guarantees, rights or remedies you have, and our liability is limited (at our option) to the replacement or repair of the SDKs.
Notwithstanding anything contained in the preceding section, (a) we will always be free to choose our own counsel if we pay for the cost of such counsel; and (b) no settlement may be entered into by you, without our express written consent (such consent not to be unreasonably withheld), if: (i) the third party asserting the claim is a government agency, (ii) the settlement arguably involves the making of admissions, (iii) the settlement does not include a full release of liability, or (iv) the settlement includes terms other than a full release of liability and the payment of money.
The sections titled "Our Rights to Suspend Access and Audit," "Ownership & Proprietary Rights," "Termination," "Representations; Disclaimer of Warranties," "Limitation of Liability," "Your Indemnification of Us," "Limitations on Indemnifications," and "Survival," as well as all of the provisions under the general heading "General Provisions," will survive any termination or expiration of the Contract.
You grant us the right to use your company name and logo as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential developers and customers, subject to your standard trademark usage guidelines as provided to us from time-to-time.
Neither we nor you will be liable by reason of any failure or delay in the performance of its obligations on account of events beyond the reasonable control of a party, which may include denial-of-service attacks, a failure by a third party hosting provider or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.
The parties are independent contractors. The Contract does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. There are no third party beneficiaries to the Contract.
Except as otherwise set forth herein, all notices under the Contract will be by email, although if you have a Services account, we may instead choose to provide notice to you through the Services (e.g., a Seajeibot notification). Notices to Seajei will be sent to email@example.com. Notices will be deemed to have been duly given (a) the day after they are sent, in the case of notices through email; and (b) the same day, in the case of notices through the Services.
Applications made available on the Seajei platform may be subject to United States’ and other jurisdictions’ export control and sanctions laws and regulations. You agree to comply strictly with all such export control and sanctions laws and regulations that apply to your distribution or use of the Seajei SDK and Applications.
Seajei is still evolving, and so we need the flexibility to occasionally make changes to our SDKs, including backwards incompatible changes. We will try to give notice of these changes, but you should consider viewing our changelogs for updates. Also, parts of our SDK are undocumented, including certain methods, events, and properties. Given that these undocumented aspects of our SDKs may change at any time, you should not rely on their behaviors.
As our business evolves, we may change these SDK Terms and the other components of the Contract. If we make a material change to the Contract, we will provide you with reasonable notice prior to the change taking effect, either by emailing the email address associated with your account or by messaging you through the Services. You can review the most current version of the SDK Terms at any time by visiting this page and by visiting the most current versions of the other pages that are referenced in the Contract. The materially revised Contract will become effective on the date set forth in our notice, and all other changes will become effective upon posting of the change. If you access our SDKs after the effective date, that access will constitute your acceptance of any revised terms and conditions.
No failure or delay by either party in exercising any right under the Contract will constitute a waiver of that right. No waiver under the Contract will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.
The Contract will be enforced to the fullest extent permitted under applicable law. If any provision of the Contract is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Contract will remain in effect.
Neither party may assign or delegate any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign the Contract in its entirety, without consent of the other party, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any purported assignment in violation of this section is void. A party’s sole remedy for any purported assignment by the other party in breach of this section will be, at the non-assigning party’s election, termination of the Contract upon written notice to the assigning party. Subject to the foregoing, the Contract will bind and inure to the benefit of the parties, their respective successors and permitted assigns.
All references to ‘Seajei,’ ‘we,’ or ‘us’ under the Contract, what law will apply in any dispute or lawsuit arising out of or in connection with the Contract, and the courts who have jurisdiction over any such dispute or lawsuit, will be in Santa Clara, California.
The Contract, and any disputes arising out of or related hereto, will be governed exclusively by the applicable governing law in Santa Clara, California, without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods. The courts located in the applicable venue above will have exclusive jurisdiction to adjudicate any dispute arising out of or relating to the Contract or its formation, interpretation or enforcement. Each party hereby consents and submits to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to the Contract. In any action or proceeding to enforce rights under the Contract, the prevailing party will be entitled to recover its reasonable costs and attorney’s fees.
The Contract, including these SDK Terms constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. To the extent of any conflict or inconsistency between the provisions in these SDK Terms and any other documents or pages referenced in these SDK Terms, the following order of precedence will apply: (A) the SDK Terms, (C) any other documents or pages referenced in the Contract.